🤖 Core AI Services

1. AI Chat Banking

A next-generation conversational banking solution that enables customers to perform transactions, check balances, and get personalized recommendations through natural voice or chat on WhatsApp, web, or mobile app.

Key Features:

• 24/7 multilingual AI assistant

• Account inquiries, transfers, and bill payments

• Personalized financial insights

• Integrated KYC verification and security layers

• Works seamlessly with existing CBS and mobile banking systems 

2. AI Nano Loan Service

Empowering micro-finance and retail lending through intelligent credit scoring and automated decision engines.

Key Features:

• Real-time eligibility check via AI conversation

• AI-driven behavioral and transaction scoring

• Instant approval and disbursement

• Auto-recovery and repayment reminders

• Inclusive finance for unbanked and underbanked customers

3. AI Reconciliation

An intelligent automation tool for end-to-end transaction reconciliation across banking channels, ATMs, switches, and payment gateways.

Key Features:

• 100% automated reconciliation with accuracy beyond 99.9%

• Detects and classifies mismatches instantly

• AI-based pattern analysis for fraud detection

• Self-learning algorithms improve performance over time

• Integrates with CBS, ERP, and third-party payment systems

4. AI Customer Care

A unified, self-learning customer support hub that integrates across chat, email, and call center channels.

Key Features:

• Instant AI responses with emotional tone detection

• Intelligent ticket routing and escalation

• 360° customer view for personalized service

• Analytics dashboard for service improvement

• Reduces manpower cost by 40–60%

🔒 Security & Compliance

Built with enterprise-grade security and global compliance, ensuring every transaction and decision remains safe and auditable.

• AES-256 encryption

• ISO 27001 & GDPR aligned

• AI fairness and explainability standards

• Role-based access and zero-trust architecture